This company is wonderful to work with. Every employee is professional, personable and illustrates what is obviously a customer service centered culture. They have done work on our home previously but this time they worked on our warehouse. Yes, they do commercial work as well. Can not say enough good things about these awesome people.
I am so impressed with the professionalism and ethics by this company. My AC was not cooling and they sent someone to check and repair it quickly. The techs were knowledgeable and explained everything to me every step of the process. The cost was extremely reasonable, especially for a same day response. I will use them for all my heating and cooling needs.
My tech (Ozzie) called ahead of time, showed up on time, and was extremely professional. Took a lot of pictures and took time to explain to me all issues, highlighting urgent and non-urgent issues. Did a good job of explaining what my options were; but most importantly, he came across as sincere, honest, and very respectful. This company has what matters to me the most, excellent customer service!
Rey is very professional knowledgeable and honest
I have known him for the past 5 years and he had maintained my ac system for the past two years
Excellent service and has the best maintenance program
Appreciate your work Rey
The tech arrived on time, was neat in appearance, and put shoe covers on before entering. This was truly appreciated as we like to keep outside dirt to a minimum, particularly now. The tech also wore a face covering.
We also received detailed reports about our units, suggested ways to improve the units' performance and to help them last longer. I love that AC Comfort is focused on prevention and repair versus replacement.
From the young lady who scheduled the appointment to the end of service, it was an amazing experience. Jose is wonderful! Very knowledgeable, honest, fair, and just a nice gentlemen. He repaired the AC and provided detailed information on the repair, costs, and future recommendations. Please do not hesitate to give AC Comfort a call and ask for Jose Hernandez to help.
Superb service and communication. Jose Hernandez went beyond expectations in every way. Thanks for the prompt service and the helpful information and advice along the way. Everyone encountered in this company, from the first call to the final paperwork did an excellent job. Highly recommend!
