Reviews
I had a great experience with AC Comfort. Their technician was courteous, professional and explained all my options to me. 5 star service!
Rey and his team were prompt, friendly and courteous. Their quote to replace our two evaporator coils was reasonable and installed the next day after accepting the bid. Highly recommended!
Jose Hernandez came out to check our system to figure out why we were seeing water dripping outside and a lot of water in the drain pan. Jose went through checking different things with the system to make sure it was operating properly. He shared some recommendations but there was no high pressure sell to implement recommendations. He took time to explain and show me things he was doing. He took pictures of many things and walked through each instrument reading and before and after pics. We had a clogged drain and a capacitor that needed replacement. Jose was very friendly and professional. We appreciated his approach to this service and ended up signing up for the "Cool Club" for annual maintenance. Very professional organization with several reminders about the appointment and when he was 30 minutes out. I am happy to have worked with them and lol forward to maintaining the system with them.
This company is wonderful to work with. Every employee is professional, personable and illustrates what is obviously a customer service centered culture. They have done work on our home previously but this time they worked on our warehouse. Yes, they do commercial work as well. Can not say enough good things about these awesome people.
I am so impressed with the professionalism and ethics by this company. My AC was not cooling and they sent someone to check and repair it quickly. The techs were knowledgeable and explained everything to me every step of the process. The cost was extremely reasonable, especially for a same day response. I will use them for all my heating and cooling needs.
My tech (Ozzie) called ahead of time, showed up on time, and was extremely professional. Took a lot of pictures and took time to explain to me all issues, highlighting urgent and non-urgent issues. Did a good job of explaining what my options were; but most importantly, he came across as sincere, honest, and very respectful. This company has what matters to me the most, excellent customer service!
Rey is very professional knowledgeable and honest
I have known him for the past 5 years and he had maintained my ac system for the past two years
Excellent service and has the best maintenance program
Appreciate your work Rey
The tech arrived on time, was neat in appearance, and put shoe covers on before entering. This was truly appreciated as we like to keep outside dirt to a minimum, particularly now. The tech also wore a face covering.
We also received detailed reports about our units, suggested ways to improve the units' performance and to help them last longer. I love that AC Comfort is focused on prevention and repair versus replacement.
From the young lady who scheduled the appointment to the end of service, it was an amazing experience. Jose is wonderful! Very knowledgeable, honest, fair, and just a nice gentlemen. He repaired the AC and provided detailed information on the repair, costs, and future recommendations. Please do not hesitate to give AC Comfort a call and ask for Jose Hernandez to help.
