The central air conditioning system in your house is one of its most essential appliances. The heat during our Texas summers is intense, and hot days can arrive throughout the rest of the year as well. When you need repairs for your AC, are planning to schedule maintenance, or want to have a new air conditioner installed, you’ll look for an air conditioning contractor in Katy, TX to do the job. (Please don’t try to DIY any AC job—only professionals can do this work.)
But finding the right AC contractor isn’t as easy as picking the first name to pop up on search results. Not all HVAC companies are equal. To make sure you hire the right contractor, there are a few steps to take to narrow down your choices.
Make sure they service your area
If you can’t tell from the contractor’s website (if they even have one) what neighborhoods they serve, call them to ask. But we recommend you stick with a company that puts its service area prominently on its website and lets you enter your zip code to quickly find out if you’re in their service area.
Check for licensing and credentials
This is the most important step, because you never want to hire a contractor who doesn’t have a license or any credentials. A professional HVAC contractor must have a license from the State of Texas to show it has proper insurance and certifications to operate. A professional contractor will list their license number on their site. (Ours is TACLA58609E.) Credentials include NATE certification for employees (the only industry-wide certification of HVAC technician excellence) and affiliations in groups like ACCA (Air Conditioning Contractors of America) and TACCA (Texas Air Conditioning Contractors Association).
See what kind of reviews they get
Social media allows customers to provide instant feedback on services from contractors. A quality contractor won’t feel shy about showing off all the positive reviews they’ve gotten from their satisfied customers. (Here are some of our reviews.) Although no contractor will receive 100% positive reviews, a long row of 5-star reviews usually means a trustworthy business.
See what guarantees they offer
An HVAC contractor who is confident in the services they offer will back their work up with guarantees to make customers feel at ease. A company may offer only a simple guarantee—often a vague one. Look for a contractor who provides extensive guarantees on different services. Just look at our list of guarantees:
- 2 Years Buy-Back Guarantee on Installs
- 5 Years Outside Unit Replacement if compressor fails
- 10 Years outside unit replacement if compressor fails on select equipment
- 10 Years furnace replacement if heat exchanger fails
- 10 Years parts warranty
- 10 Years labor
Get an estimate
Finally, once you think you’ve found a reliable contractor who provides quality work, call them for an estimate. At AC Comfort, we take pride in delivering quality for a fair price—and that’s something you’ll discover when you arrange for an estimate.
Comfort can cost less! Call AC Comfort for your cooling needs in the Katy, TX area.